Updates to our Terms of Service and Privacy Policy

Hi ok,

We’re constantly looking for ways to improve the Dropbox experience with new feature offerings and to ensure that our policies explain how our services work. So we’re letting you know about a few updates to our Terms of Service and Privacy Policy. Here’s a summary of the key changes:

Terms of Service

We will begin allowing users to access multiple individual and team workspaces with a single account. We’ve revised our Terms to explain what it means if you use this feature.
We’ve clarified that Dropbox may now only be used by those over 18.
We’ve updated our policies on refunds, the notice period for changes to our fees, and users’ obligations if they don’t agree to updates to our Terms of Service.
We’ve changed the time period of inactivity required before we may terminate non-paying accounts to 6 consecutive months. We’ll continue to provide notice before doing so.
We’ve clarified what happens if you use your corporate email address to join a non-Team plan.

Privacy Policy

We’ve added details on how your data is handled when you access multiple individual and team workspaces with a single account, including clarifying what team admins can see.
We’ve further explained our collection and use of your data to better identify what data is being used for which purposes.
We’ve included additional details on how to appeal decisions we make about how we handle your data.

Please take a look at the full Terms of Service and Privacy Policy. These will go into effect on January 1, 2027. By maintaining a Dropbox account after this date, you are agreeing to the new Terms. You can also find our previous Terms here. For more details, visit our Help Center.

Thanks!

-The Dropbox Team